Hootsuite Social Trends 2022
https://www.hootsuite.comThis report was based on a survey of 18100 respondents and 15+ industry experts. There are some nice insights to be learned from the free report eg:
- E-commerce growth in the first 90 days of the global pandemic was greater than in the entire previous decade
- 59% of survey respondents agreed that social customer care has increased in value for their organization
- plus more