Google Duplex Now Speaks Spanish, Starts Calling Businesses in Spain to Update Hours

Google today launched Google Duplex in Spain. Duplex, Google’s AI chat agent that can arrange appointments over the phone, previously only spoke English but can now speak Spanish as it automates the updating of business hours across Google Search and Google Maps. To be clear, it’s not quite the Duplex experience Google demoed at its I/O 2018 developers conference in May — in the U.K., Australia, Canada, New Zealand, and Spain, Duplex can’t make restaurant reservations as it can in 48 U.S. states.

The rollout in Spain is part of the effort to contact restaurants and businesses so it can reflect their hours accurately during the pandemic.