Facebook Adds A Range Of New Group Admin Tools, Including An Updated Dashboard And Conflict Alerts

Facebook has announced a range of new admin tools for Facebook Groups, including improved comment moderation processes, ‘Conflict Alerts’ to help detect potentially problematic exchanges, and an updated overview dashboard which will highlight group tasks that require attention.

The main addition is an updated Admin Home set up, which will now make it easier for group admins to access their various management tools, and view what needs to be done each day, in a more intuitive interface. Facebook says that the improved layout will make it easier for admins to find the various options and tools available to them, while new features will also be highlighted in the app, as well as insider tips, ensuring admins can keep up to date with the latest advances.

In addition to this, Facebook’s also adding comment moderation to Admin Assist, which will enable group admins to set up their own criteria around what they want to moderate, and even automatically moderate both posts and comments based on these rules.  Admins can now, for example, automatically decline comments that include a link to a third-party site, which could be good for branded communities and avoid conflicts with competing options.

Facebook notes that admins will be able to use these automated rules to “maintain positive discussions and resolve conflicts within the group”, which is also the focus of its new ‘Conflict Alerts’, which, according to Facebook, will use AI to detect and notify admins when there may be contentious or unhealthy conversations in their group, so that they can take action as needed.