4 Local Review Trends to Watch in 2021

Here’s a list of the latest trends in online reviews to keep your business in the loop in 2021 by Joy Hawkins, these have been sourced from various industry reports. Check out the post for the full details.

• More users are leaving 1- and 5-star reviews and fewer are leaving 2-3 stars.
• Fewer people are reporting that they “trust reviews as much as personal recommendations.”
• We’re seeing an increase in fake reviews.
• Fewer reviews were left in the last year due to COVID-19.