Uptick In Complaints From Businesses That Google Is Taking Down Their Reviews
https://www.nearmedia.coGoogle Product Experts Joy Hawkins, Ben Fisher and Amy Toman have pointed out a recent anecdotal uptick in complaints from businesses that Google is taking down their reviews.
Google has clearly unleashed an updated ML-based review spam algo that is catching a great many more reviews. Some percentage of legitimate reviews are also affected.
While possible that it is a bug, it’s more likely that this is an artifact of Google having a poorly trained AI on the loose and cranking up the dial on what constitutes a pattern for identifying review attributes that are similar to the known spammy reviews in the training set.