Google Suspends New Reviews and Q&A in Location Panel for Covid-19
https://www.localsearchforum.comCurrently, no reviews can be posted or responded to on Google. Official statement from Google. Any review responses posted right now will NOT appear in the SERPs. Again this is only new Reviews and Q&A, you can still edit you GMB listing to show accurate opening hrs and other things like Posts, etc all works for now.