Google Publishes Several Best Practices To Highlight Your Customer Support Methods In Search
https://developers.google.comYou can help Google with showing the best customer support information by following several best practices that can help Google get the most accurate information for your business or service. Here are some of the highlights:
- Add a contact or support page to your website
- List all support methods you offer such as email, chat, social media, telephone, or other methods
- If you don’t offer phone support, consider having a phone number that provides recorded information about the other support options you do offer.
- If you work with authorized third parties to offer support, consider listing these on your support page.
- Use the
data-nosnippet
tag to prevent information that you don’t want to show from displaying - Set up a Google Business profile