Case Study: What Are Your Reviews Saying About You? An Analysis Of Over 500 Reviews
https://www.sterlingsky.caThis study looked at 500 reviews for companies in 12 different industries and found that there were 4 basic topics that people will cover when they write a review;
- the owner or practitioner,
- the staff,
- the property or office,
- the service provided, or
- some combination of all of these.