Saijo George

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wednesday9 Jun 2021

From August 2 2021, Google Will Only Require Merchants To Provide One Form Of Customer-facing Contact Information On Their Website

https://ads-developers.googleblog.com

Right now Google requires merchants to publicly display at least two methods of contact information on their website (such as an email, business address, or phone number).

Beginning August 2, 2021, Google will onlyrequire merchants to provide a minimum of one form of customer-facing contact information on their website

  • A “contact us” form
  • A link to a social media business profile
  • An email address
  • A phone number

But all new merchants, as well as any existing accounts that require a review, will be required to provide their business address and phone number when creating their Merchant Center account.

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